FAQ

My Profile

Payment

Booking

Refunds

Modify Booking

Cancellation

Cart

Refrigerator Services

Painting Services

A.

Car Category

A. payment method

-Credit card

-Debit card

-Upi

-Paytm wallet

-Paytm payment bank

-Net banking

-Cash on delivery 

A.

1.Offline-cash after completion of work.

2.Online through web/app after completion of service.

Mode of payment for online-

-Credit card

-Debit card

-Upi

-Paytm wallet

-Paytm payment bank

-Net banking

-Cash on delivery

 

Washing machine

A.

  1. Click & open desired category.
  2. Go to sub category than 'service' you’d like to order from.
  3.  Browse through the products & select
  4. Tap the 'proceed to buy' button 
  5. next to an item to add that item to your cart.
  6. Fill the address
  7. select the 'date & time'
  8. Tap the 'checkout'
  9. Choose payment method-cash/online
  10. Tap on 'place order'

A.

If your service order is not being confirm or showing that Slots are not available or No partners are available in your area right now.that means professional are busy on other booking.we will confirm you as soon as any professional is available in your area or you will get notification on phone.

Have Patience, we will update you ASAP.

A.

1.Tap on your profile (login/signup) button

2.Tap on 'booking' in my account section( left side)

3.My booking detail will open

4.You can see all the detail by clicking on 'view details'

5.You can also reschedule/cancel order from here

6.Once professional will assigned for your booking you can find his/her detail in 'view details' tab

A.

  • Check your booking status-confirmed or pending ?
  • Check the status of booking-is partner assigned for work ?
  • Call the partner for any delay in service
  • Request a cancellation

Go to 'contact us' page for any further query-

https://homecareneed.com/contact