Privacy Policy
The terms "We" / "Us" / "Our"/”Company” individually and collectively refer to homecareneed and the terms "You" /"Your" / "Yourself"/professional” /”user” refer to the partners.
This Privacy Policy is an electronic record in the form of an electronic contract formed under the information Technology Act, 2000 and the rules made thereunder and the amended provisions pertaining to electronic documents / records in various statutes as amended by the information Technology Act, 2000. This Privacy Policy does not require any physical, electronic or digital signature.
This Privacy Policy is a legally binding document between you and homecareneed (both terms defined below). The terms of this Privacy Policy will be effective upon your acceptance of the same (directly or indirectly in electronic form, by clicking/browsing or by use of the website/App or by other means) and will govern the relationship between you and homecareneed for your use of the website “Website”/App (defined below).
This document is published and shall be construed in accordance with the provisions of the Information Technology (reasonable security practices and procedures and sensitive personal data of information) rules, 2011 under Information Technology Act, 2000; that require publishing of the Privacy Policy for collection, use, storage and transfer of sensitive personal data or information.
Please read this Privacy Policy carefully by using the Website, you indicate that you understand, agree and consent to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use services of homecareneed Website/App. 
By providing us your Information or by making use of the services provided by the homecareneed Website/App, You hereby consent to the collection, storage, processing and transfer of any or all of Your Personal Information and Non-Personal Information by us as specified under this Privacy Policy. You further agree that such collection, use, storage and transfer of Your Information shall not cause any loss or wrongful gain to you or any other person.
IF YOU DISAGREE OR DIFFER TO BE BOUND BY ALL PRIVACY POLICY MADE AVAILABLE ON HOME CARENEED WEBSITE/APPLICATION, PLEASE DO NOT USE APPLICATION/WEBSITE OR ANY SERVICES MADE AVAILABLE ON HOMECARENEED PLATFORM
Profile Detail
At the time of registration on web/app, you provide information which can be some or all of detail given below:-Information related to your person identity/details such as-name, age, gender, marital status ,job profile, your contact detail such as:-e-mail, postal address, telephone number/mobile number and the like. Permission for camera, geographical location, sms service etc.

DISCLOSURE TO OTHER
Information that you will post as a service professional(exclude your payment detail) also visible to other user on our website. comments that posted by others will  be visible on our website .if you are a user, name, your location and detailed request, also be visible on website to others.
Payment information 
We may collect your financial detail/transactional detail/banking detail relating to your use of service on homecareneed platform or by associates to deal with any transactional issue.

Data stored Information
Homecareneed does not share or trade your data/detail with any third party in anyway. If ever we want to share your data to any third party than we will ask for your written consent in this regard. Without your permission we cannot share or give your data to anyone.                                             we, as homecareneed collect your data on basis on information given by you/third party and which you are agree to share with us, only to conduct our services smoothly and to deliver you and for improvement purpose. it is possible that any third party can breach or use your personal data so you should be careful before sharing your data to any third party in such public environment, we are not responsible/liable to you or any third party to any loss of data that you and any third party may suffer howsoever arising from your personal information disclosure in any public environment/forum.
Right to collect
 on acceptance of these privacy policy you are agree that we can collect and use/store your personal information according to our terms and privacy policy as long as you are using our services set out in this privacy policy.                                                                                                           We collect your personal information and profile details for below reasons-We collect your person information, contact details, bank information, account related history to provide service in better way and establish our relationship with you.                                                                                            We may use your information to give you suggestion related to our services made available on our web/app.                                                                                                                                                            We may collect your information like-e mail, contact to establish to communication with you.    We may collect your transaction details to sort out or verify the charge payable by you and to administration purpose.                                                                                                                      Demographical detail/profile about you may be collected and used for our business marketing and to deliver the service to you in a right manner.                                                                                          We may check your use of service on homecareneed platform/web/App to ensure your compliance towards our terms of services.
ELECTRONIC RECORD
We provide our services through electronic medium primarily on mobile app or web. Homecareneed may gather your technical data and other information, including but not limited to, information about your device, system and software detail in favour of periodically system update and other service related support .
The information related to electronic devices which may be gathered for support and service updation is:
.your mobile operating system detail
.internet browser
.your location 
.preferred language
.model of your mobile & manufacturer
.we may collect data from sms/message after receive ng the permission from device 
Which may be used for (i)for one time password receiving and mobile verification.                           (ii) Verification record at the time of transaction, through us or through third party service provider.                                                                                                                                               Accordance with this policy, we cannot transfer or share your text message/sms/data to any third party other than service provider related to homecareneed platform.  

USER INFORMATION 
To avail certain services on homecareneed Websites/App, partner are required to provide certain information for the registration process namely: - a) your name, b) email address, c) sex, d) age, e) PIN code, f) credit card or debit card details g) medical records and history h) sexual orientation, i) biometric information, j) password etc., and / or your occupation, interests, and the like. The Information as supplied by the you enables us to improve our sites and provide you the most user-friendly experience.

All required information is service dependent and we may use the above said user information to, maintain, protect, and improve its services (including advertising services) and for developing new services.
Such information will not be considered as sensitive if it is freely available and accessible in the public domain or is furnished under the Right to Information Act, 2005 or any other law for the time being in force.

GENERAL
We may store, monitor, inhibit or disclose your personal information, (i) for our business purpose (ii) by law (iii) for security of our system (iv) in vogue of our rights, in the way authorised by the law. This kind of monitoring, inhibition, disclosure and storing of your personal information can be done without any information to you.                                                                                                Company is not liable to you or any third party, for any damage, loss in whatsoever manner arising from such monitoring, inhibition, disclosure and storing.                                                                        We may monitor your personal information, to sort out any of our service related issue ant to ensure the security of our services are protected, this could includes (without limitation) filtration of your electronic data(through identification messages) and to prevent  any spam, virus, unlawful or any unwanted or irrelevant materials.

REFFERAL
HOMECARENEED’S user/partners can on his own accord choose and forward a electronically forwarded link, page or invitation to anyone by clicking the refer and earn button on homecareneed Web/App. Any user/partner can send link via e-mail, whatsapp or by any other electronic medium.

CHANGES IN OUR PRIVACY POLICY
At the time interval we may change/update our privacy policy for reflectivity of our information. any changes to this privacy policy will comes under immediate effect after posting of the reformed updation of privacy policy. we advise you to check the page of our privacy policy time to time to keep updated on our privacy practices.

COOKIES

To improve the responsiveness of the web/App for our partners, we may use "cookies", or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the user's individual interests using the Identified Computer. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is information you supply (an example of this is when you ask for our Personalised Horoscope). A cookie cannot read data off your hard drive. Our advertisers may also assign their own cookies to your browser (if you click on their ads), a process that we do not control. 

Our web/App servers automatically collect limited information about your computer's connection to the Internet, including your IP address, when you visit our site. (Your IP address is a number that lets computers attached to the Internet know where to send you data -- such as the web pages you view.) Your IP address does not identify you personally. We use this information to deliver our web/App pages to you upon request, to tailor our site to the interests of our users, to measure traffic within our site and let advertisers know the geographic locations from where our visitors come. 

LINKS TO THE OTHER SITES
Our policy discloses the privacy practices for our own website/App only. Our sit/Appe provides links to other websites also that are beyond our control. We shall in no way be responsible in way for your use of such sites.
 
INFORMATION SHARING
We shares the sensitive personal information to any third party without obtaining the prior consent of the users in the following limited circumstances:

(a) When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these Terms; for complying with the applicable laws and regulations. 

(b) We proposes to share such information within its group companies and officers and employees of such group companies for the purpose of processing personal information on its behalf. We also ensure that these recipients of such information agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

SECURITY INFORMATION

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.

All information gathered on our Website/App is securely stored within our controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. And, of course, any information you include in a posting to the discussion areas is available to anyone with Internet access. 

However the internet is an ever evolving medium. We may change our Privacy Policy from time to time to incorporate necessary future changes. Of course, our use of any information we gather will always be consistent with the policy under which the information was collected, regardless of what the new policy may be. 

Grievance Redressal

Redressal Mechanism: Any complaints, abuse or concerns with regards to content and or comment or breach of these terms shall be immediately informed to the designated Grievance Officer as mentioned below via in writing or through email signed with the electronic signature to Mr. Ajeet Rai ("Grievance Officer"). 

Mr. Ajeet Rai (Grievance Officer)
www.homecareneed.com
homecareneed pvt.ltd 
UG 2 Gopala homes 1
Ambuj city Baharampur
Ghaziabad U.P. (India)    
Email:Ajeetraiindia@gmail.com